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Business Process Management (BPM)

 
       
   

BPM is both software and management practice, which treats  business processes as assets that are discovered, designed, reused and optimised to achieve productivity and continuous improvement.

Unlike conventional software applications, BPM solutions help companies to streamline internal processes by:

ü   Providing Bespoke Composite Applications

ü   Automating critical activities, thus gaining access to the information you need, when you need it, in real time.

ü   Reducing inefficient paper-based processes

ü   Increasing customer satisfaction

ü   Allowing all participants and management to track and monitor the process

ü   Archiving all documents, attachments, comments and approver signatures associated with the request

ü   Ensuring continuous process improvement by providing reports on how efficiently enquiries are being handled, thus helping business managers to redefine and refine those processes as needed.

 

 
   

 CONSULTING

 
       
   

Business Process Consulting Service

 
   
 

Leveraging Best Practices to deliver state of the art business process models fulfills our customers’ desires to continuously improve and reengineer their business processes to achieve world class standards.

Our Business Process Consulting is based on the QUAD Dimension, a BPM Framework  which provides an excellent foundation for companies to adopt in their quest towards successful BPM adoption.

   
 

TRAINING

   
 

Provides well-directed phases of support and services  to cater to our clients' needs.

   
   Feasibility Study
 

Through an initial participative study on our clients' processes.

   
   Implementation
 

Propose an Implementation schedule and a clearly defined timeline for our clients.

   
 

Training

 

Uniquely streamline training programs towards our clients' needs.

   
 

Familiarisation

 

Ensure that systems' users are familiarised with operating the system efficiently.

   
 

Maintenance

 

With a comprehensive maintenance programme, Bizmann's Help Desk and Customers Service teams provide on-line follow-up support to our clients.

 
       
       
   

BUSINESS PROCESS RE-ENGINEERING (BPR) COURSES

 
       
   

In collaboration with Singapore Polytechnic (SP), Bizmann regularly conducts NICF Certificate of Performance in Business Process Re-Engineering.

BPR is the key to transforming how people work to become more efficient and productive. BPR helps organisations identify and improve ineffective processes. A small change in a process can greatly impact its performance and impact its productivity level.

The upcoming intake of this course is from 27 Jul to 26 Aug 2010. The last day of registration is on 20 Jul 10.

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